Technology
Mobile applications
Your customers can follow their service wherever they are. We build Android and iOS apps that work in real-time sync with your core system.
Challenge
The challenges clients face
Customers expect to follow their service directly on their phones.
Data in the web system and the app can drift apart or lag.
Users need to be notified promptly when a status changes.
Offer
What we offer
Android & iOS apps
Applications built for the Android and iOS operating systems.
Sign-in & accounts
Secure sign-in and a personal space to view account information.
Real-time tracking
Follow orders, shipments and service progress in real time.
Notifications
Users are notified every time a status changes.
Core-system sync
Works on the same data as the web platform and admin system.
Approach
How we work
Analysis
We study the business process and define user, functional and non-functional requirements.
Architecture & design
System architecture, data structures, information flows, access model and UI/UX design.
Development
Module-by-module build with regular progress demos.
Integration
Payment gateways, APIs, SMS, email, notifications and internal systems.
Testing & acceptance
Functional and security testing, user acceptance testing and defect fixing.
Deployment & training
Production deployment, documentation, user guides and staff training.
Outcomes
What you can expect
Customer confidence
Customers see and track their service themselves.
Unified information
Web, app and admin system share the same data.
Timely updates
Users know as soon as a status changes.
Proven on
Projects that proved this capability
Related
Related services
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Technology
Custom systems & web platforms
Scalable, multi-user web systems built precisely around your processes.
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Technology
System integration
Reliable connections to payment gateways, SMS, email, notifications and external business systems.
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Technology
Industry information systems
Systems that fully digitise sector processes in healthcare, logistics, insurance and beyond.
Contact us
Let’s define your organisation’s next step together
Share your challenge with us. We will study your business processes and propose a solution that fits.