Technology

Custom systems & web platforms

When off-the-shelf software doesn’t fit your process, the system should follow the process. We build scalable web systems for many concurrent users.

Challenge

The challenges clients face

  • Off-the-shelf software doesn’t fit the business process, so staff work around it.

  • Records are scattered across spreadsheets and paper, causing errors and duplication.

  • Systems risk failing as users and data grow.

  • Dependence on a vendor leaves you unable to evolve your own system.

Offer

What we offer

  • Registration & sign-in

    User registration, authentication and role-based access.

  • User accounts

    A personal space for each user to see their data, orders and history.

  • Admin dashboard

    An administration area to manage users, content, permissions and settings.

  • Reporting

    The reports and oversight information management needs for decisions.

  • Responsive interfaces

    UI/UX design that works equally well on desktop, tablet and phone.

  • Architecture & data design

    Scalable system architecture, database and access model.

Approach

How we work

  1. Analysis

    We study the business process and define user, functional and non-functional requirements.

  2. Architecture & design

    System architecture, data structures, information flows, access model and UI/UX design.

  3. Development

    Module-by-module build with regular progress demos.

  4. Testing & acceptance

    Functional and security testing, user acceptance testing and defect fixing.

  5. Deployment & training

    Production deployment, documentation, user guides and staff training.

  6. Warranty support

    We fix software defects promptly, at our own cost.

How we work

Outcomes

What you can expect

  • A system that fits

    Staff work through the system, not around it.

  • Full ownership

    Source code and database structure are fully transferred to you.

  • Room to grow

    Architecture that copes as users and modules are added.

  • Transparent management

    Reports and oversight information visible in real time.

Proven on

Projects that proved this capability

Related

  • Technology

    Mobile applications

    Android and iOS apps that stay in real-time sync with your core system.

  • Technology

    System integration

    Reliable connections to payment gateways, SMS, email, notifications and external business systems.

  • Technology

    Industry information systems

    Systems that fully digitise sector processes in healthcare, logistics, insurance and beyond.

Contact us

Let’s define your organisation’s next step together

Share your challenge with us. We will study your business processes and propose a solution that fits.